Skip to content

Frequently asked questions

How do I access my program?

Right after purchase you're signed in automatically, and we email you a secure access link. You can always request a new sign-in link from the Sign in page.

Can I watch on my phone?

Yes. Lessons work on phones, tablets and computers. Worksheets are printable PDFs.

What's your refund policy?

If a program isn't right for you, email support@tailandteach.com within 30 days of purchase for a refund.

Do you offer subscriptions?

Programs are one-time purchases. Any membership is optional, clearly labeled with its recurring price, and can be canceled anytime from your account.

Is this professional advice?

No — our programs are general education. Each program explains which situations call for a qualified professional.